
Managed Service on behalf of
Your Responsibilities
Your responsibilities – please read carefully before you
apply for training courses
- Book early to get the course of your choice. Bookings are taken
on a first come first served basis.
- The courses are described in as much detail as possible, please
ensure the course is the right level for you by checking the stated
level and aims of the day.
- If you cannot attend the course and you have booked the place
at a reduced rate (because you are a PVI staff member) please
contact the system administrator so as the place can be
re-allocated or you risk being invoiced the £25 non-attendance
fee.
- Double check your availability, most cancellations are due to
candidates double booking themselves. If you find out last
minute that you are unable to attend, can someone else from your
setting make the most of the booking that has been made – please
contact the booking system administrator by following the email
link providing relevant information so that your place can be
cancelled. Refunds are not given but you are welcome to
allocate an alternative staff member to the place.
- If you have any dietary or access or learning requirements
please inform us on the pre-course questionnaire that you will be
asked to complete to ensure your needs are met.
- Plan ahead, book your staff cover in plenty of time to save
last minute panic
- You have been provided with a calendar again this year,
please make a note of your bookings - Once you have received
your confirmation email you have committed to
attend the training.
- Take note of the times … it is assumed that if you are able to
attend, you will be available for the FULL duration of the
course, the group dynamics alter when candidates leave early and
this will impact on the overall success of the event!
- Provide photographic evidence when required to do so – some of
the health and safety accredited courses need you to verify that
you are who you state you are.
- Complete all tasks that the trainer may give you (some of which
may need to be completed in the setting or in the delegates own
time) and where necessary undergo any assessment that may be part
of the course in order to achieve the necessary outcomes of the
course, Managers are expected to support staff in doing this.
- On course completion you are required to go online and submit
your post course evaluation comments so that these can be used by
the Workforce Development Team in order to monitor quality of
delivery. Once this has been completed your certificate will
be emailed to you as a pdf.
